Great news this festive season is that many plumbing and heating engineers are hard at work. If your business has an emergency, calling on a plumber or installer who you know could pay off big time! A recent survey by the Chartered Institute of Plumbing and Heating Engineers (CIPHE) has revealed that 69 per cent of engineers will respond to known customers and 31 per cent will provide service for all callers.

One in four engineers will be available for emergency call-outs on Christmas day, with 48 per cent on Christmas Eve, 33 per cent on Boxing Day, 42 per cent on New Year’s Eve, 29 per cent on New Year’s day and 47 per cent on January 2.

Kevin Wellman, CEO of the CIPHE, says: “Heating and plumbing engineers are the unsung heroes of the festive season and they richly deserve the spotlight this survey shines on them. Every planned or responsive job is important, but at this time of year, when emotions run high, the pressure is really on to deliver the goods, so there should be great pride that so many can say they’ve ‘saved a Christmas Day.’

So, what type of issues could your business experience while employees are enjoying mince pies and mulled wine with their families? Reasons for call-outs cited in the survey are: burst pipes, boiler breakdowns, heating system issues, plumbing problems and blocked pipes. Of those responding to emergency call-outs over Christmas, 47 per cent said that the job was not an emergency and 82 per cent said the job was due to botched work.

The moral of the story is: to have a reliable engineer on tap in case of a heating or plumbing emergency and make sure that it is indeed an emergency because your call could mean that someone misses out on an important personal event.

If you’d like further information, feel free to contact the CH Systems team on 0208 302 8149 or info@chsystems.cc.

Source: Phamnews.co.uk – “‘TIS THE SEASON FOR DEDICATED HEATING & PLUMBING TRADES”