Small businesses have had a tough time (to say the least) over the last year and although the end is
in sight, patience is never an easy thing when livelihoods are concerned. Small cuts in overheads can
make a difference to your company’s sustainability in the face of adversity, and it is worth keeping
track of top performing energy companies to make sure you are getting the best deal and best
service.

Which? Recently rolled out its list of top energy providers for 2021, based on an annual survey of
nearly 8,000 respondents. Points of consideration when ranking providers were: bill accuracy, bill
clarity, customer service, complaints handling and value for money. Check out the results:

1. Outfox the Market
2. Octopus Energy
3. Avro Energy
4. People’s Energy
5. Pure Planet
6. So Energy
7. Utility Warehouse
8. Ovo Energy
9. Sainsbury’s Energy
10. Bulb Energy
11. Green Network Energy (*closed)
12. Green Energy UK
13. Utilita
14. Ecotricity
15. Utility Points
16. Bristol Energy
17. Shell Energy
18. Boost
19. British Gas
20. EDF Energy

Eon, SSE, Scottish Power and Npower make up the rest of the list.

According to the survey, price is the most important consideration for most people when choosing a
new energy supplier; it therefore makes sense that the highest-scoring energy companies are
considered good value for money by their customers. It is important to note that being rated good
value for money by customers doesn’t mean an energy supplier is the cheapest on the market – a
provider may have good customer service, which saves customers time and makes the company
more valuable in their estimation.

For more information on the survey, read “Which? Energy survey results” and for
all your energy related questions, feel free to contact the CH Systems team on 0208 302
8149
or info@chsystems.cc.